Todd Hay - Software Engineering Resume Simple
SUMMARY
To obtain a position that will enable me to utilize my skills and experience in a challenging and rewarding position in a company where I can utilize my skills and abilities to enhance the company's success.
SKILLS
  • customer support
  • supervisor, front desk, friendly, manager, spreadsheets, billing, triage
WORK EXPERIENCES
  • 2017-12-262017-12-26

    Call Center Customer Service Representative

    Eaton Corporation

    • Managed a variety of administrative tasks including answering phones, responding to emails, and maintaining a professional demeanor. I was able to work with the team to produce a workable plan for the customer.
    • Provided information to the public and private agencies to assist with the application process. The program was to provide the necessary information to the appropriate parties.
    • Maintained a high level of customer service and professionalism in the field. Worked with a team of four to ensure all aspects of the work done smoothly.
    • Maintained a professional relationship with the University of the University. Assisted in the development of new and existing marketing materials.
  • 2017-12-262017-12-26

    Medical Records Clerk

    University of the Cumberlands

    • Answered phones, scheduled appointments, and took messages for patients. Answered phones and transferred calls to the appropriate supervisor.
    • Answered phones and assisted the front desk supervisor in the operation of the office. Maintained and updated patient files.
    • Performed clerical duties such as ordering supplies, preparing and maintaining files, and performing other duties as assigned. I was also responsible for ordering and distributing mail, faxes, and faxes.
    • Performed clerical duties such as ordering supplies, preparing mail, and running errands. Maintained a clean reception area.
    • Handled incoming calls from the office and answered phones. I also worked with the nurses and doctors to provide the best care for the patient.
    • Answered phones and provided information to callers, took messages, and transferred calls to appropriate staff. Greeted visitors and directed them to the appropriate persons.