Angela Rodriguez - Software Engineering Resume Simple
SUMMARY
I am a highly motivated, energetic, and dedicated individual who is seeking a position that will allow me to utilize my skills and experience in the field of the community.
SKILLS
  • training, ups, motivated, decision making, customer service, management, coaching, responsible
  • supervisor, associate, banking, collections, ordering, award, call center, management
WORK EXPERIENCES
  • 2017-12-262017-12-26

    Call Center Supervisor

    Wiregrass Ranch High School

    • Team player, I was responsible for training new employees and teaching them to become more independent. I also helped with the management of the staff.
    • Motivated and mentored team members to develop and implement new strategies and problem solving skills. Trained and managed staff in all aspects of the training.
    • Developed team building skills, and problem solving skills. I was able to work with a team of peers to ensure the best possible service.
    • Strong organizational and time management skills. Ability to work effectively with team members, including service providers, community partners, and other stakeholders.
    • Assist in the development and delivery of a team of 5-15 employees on a daily basis. Provide training and support to all staff members.
    • Developed and implemented a team-building, problem solving, and conflict resolution training. Motivated and trained staff members in the areas of the workplace.
  • 2017-12-262017-12-26

    Accounting Supervisor

    West Elm

    • Assist with daily living skills, medication management, transportation, and billing. Maintain and submit monthly reports for all staff.
    • Manage customer service, billing, invoicing, and collections for all customers. Assist with the development of new products.
    • Provided support to the Department of clerical and customer service in the absence of the administrator. Assisted in ordering and maintaining equipment and supplies.
    • Worked with the team to develop a new project for the Manager and was responsible for the management of the company.
    • Managed all aspects of the customer service Associate, including assisting with the billing and marketing of the company. This included the following: The company was the company's website.
    • Coordinate with supervisor, managers, and the general public to discuss and resolve issues and concerns. Schedule and confirm appointments and follow up on all outstanding customer service.